Privacy Policy – Bigfoot Sneakers

Effective Date: 20 November 2022
Last Updated: 20 November 2022

At Bigfoot Sneakers, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or purchase our products.

By using our webshop, you acknowledge and agree to the practices described in this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

Bigfoot Sneakers
Email: info@bigfoot-senakerz.com

2. Personal Data We Collect

We collect and process the following categories of personal data:

2.1 Data you provide when placing an order

Name
Email address
Home address
Shipping address
Billing address (if different)
Payment details (processed securely via our payment provider; we do not store full credit card numbers)

2.2 Data you provide when creating an account

Name
Email address
Login details
Order history

2.3 Automatically collected data

When visiting our website, we may automatically collect:

IP address
Device information
Browser type
Website usage data
Cookie data (see Section 7)

3. Purposes of Processing

We use your personal data for the following purposes:

To process and deliver orders
To accept and manage payments
To manage your customer account
To communicate with you regarding orders, support, or service updates
To comply with legal and administrative obligations (e.g., accounting)
To prevent fraud and ensure website security
To send marketing updates (only when you have given explicit consent)

4. Legal Bases for Processing (GDPR)

We process your personal data under the following lawful bases:

Contract performance – to fulfil orders and provide our services
Legal obligation – to comply with tax, accounting, and administrative requirements
Legitimate interest – to improve our webshop, prevent fraud, and ensure security
Consent – for marketing communications and cookies requiring user consent

You may withdraw your consent at any time.

5. Sharing of Personal Data

We do not sell your data to third parties.

We only share data when necessary with:

Payment processors (for secure payment handling)
Shipping partners (to deliver your order)
Professional service providers such as accountants or IT security services
Fraud prevention agencies if required by payment processors
Government authorities if legally required

All third-party partners are bound by confidentiality and GDPR-compliant agreements.

6. Data Retention

We retain personal data only as long as necessary:

Order and billing data: 7 years (required by tax law)
Customer accounts: stored until you request deletion
Cookie and analytics data: according to cookie lifetimes
Emails and communication: stored as long as needed to handle your request

When data is no longer required, it is securely deleted.

7. Cookies

Our website uses cookies to function correctly and to improve user experience.

Cookies may be used for:

Website functionality
Login and account management
Shopping cart behavior
Analytics and performance
Marketing (only with consent)

You can disable or delete cookies through your browser settings.
Please note: disabling cookies may affect website functionality.

More information about cookies: www.allaboutcookies.org

8. Security Measures

We take appropriate technical and organisational measures to protect your personal data, including:

Encrypted data transfer (HTTPS/SSL)
Secure password and login practices
Restricted access to personal data
Regular security assessments
GDPR-compliant contracts with service providers

However, no online system can guarantee 100% security.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access – request a copy of your data
Right to rectification – correct inaccurate information
Right to erasure – request deletion (under certain conditions)
Right to restriction of processing
Right to data portability
Right to object – especially to direct marketing
Right to withdraw consent at any time

To exercise your rights, contact us at: info@bigfoot-senakerz.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on our website, and previous versions will no longer apply.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: info@bigfoot-sneakerz.com

Privacy Policy